Dream job, dream company - Anonymous employee Toast Inc Employee Review

5.0
Sep 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly can't say enough good things about this company. What a breath of fresh air it is to have found a place where you can believe in the product, love who you work with, and love your job. The perks/benefits are awesome - free breakfast and snacks everyday, beer fridge and tap, regular outings and events, unlimited time off - the list goes on. Work-wise, I've never found a more transparent, honest, and "no ego" group of leaders at a corporate company. It truly defies the norms. Coming from a job where bosses were there to intimidate and demand, Toast was quite a culture shock when I found the exact opposite. Managers sole purpose is to help you grow your career. The culture and environment is excellent. Everyone is happy to be here, and gives their all everyday - not because they are forced to, but because they believe in this company's mission and the product we sell. It's truly something to get behind. I love my job and who I do it for - I never thought I'd find that!

Cons

No real cons. Things are changing all the time, but that's not a negative for me - it just shows the company is still agile and flexible to improve operations, so that we can continue to grow.

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Toast Inc Response
6y
Nothing makes me happier than hearing that you love your job and your peers! I’m so glad that Toast has provided you with a safe space to continue learning and growing in your career. Thank you for everything you do to make Toast a great place to work. We’re thrilled to have you! - Annie Drapeau, CPO

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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