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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Sales has a different culture than the rest of the company - Sales Toast Inc Employee Review

      3.0
      Dec 3, 2019
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool swag and good snacks

      Cons

      Sales culture is different than the rest of the toast’s culture. It comes from leadership down. They sell this idea of equality and say they value individuals, but that’s a lie. They only value dollars. People can be horrible to other team mates as long as they hit the magic numbers. They get us to buy into the lie that sales behaves like other divisions of the company, but it’s not true in any way. Toast is a sales machine that only cares about what you can do for them. They use you up and toss you to the side when they are finished. Unless you’re a frat bro that’s ready to get drunk at every company event, you don’t really fit into sales.

      avatar
      Toast Inc Response
      6y
      This one was tough to read. I’m sorry that your experience at Toast has fallen short of your expectations, and frankly, what I expect from our team. We care deeply about the success, happiness, and well being of all Toasters. I would love to put time on the calendar for us to talk about the behaviors that you’ve noticed and how we can work together to make this right. I would particularly love your insight on how we can address the drinking culture that you’re speaking to. While we host a number of social events, drinking is by no means an expectation for fitting in. I value your feedback and hope that you feel comfortable reaching out so that we can talk through this. - Aman Narang, President & Co-Founder

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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