Poorly developed sales structure in a toxic environment - Anonymous employee Toast Inc Employee Review

This was tough feedback to receive, but we want to hear it, and are grateful for you sharing it. While we don’t want anyone at Toast to have the experience you did, we understand that Toast is in hypergrowth and it’s not always an easy journey. Your advice to management is a good reminder for us and really any hypergrowth business entering the next phase of growth. Your comment about Bro-culture is alarming and something we are digging into. At Toast, we’re one team - and our culture and values are built around being an inclusive and open environment. We’ll tolerate nothing less. With that said, we’re really proud of the development opportunities we’ve built within Toast. In 2019 we saw many of our Sales Associates grow and take their careers to the next level with clear paths to closing rep roles. We’ve also invested heavily in Q1 of this year in our SA Enablement & Management programs and will continue to do so. We’re working hard to get it right, and if you’re willing, I encourage you to reach out to me directly on LinkedIn and we can set up some time to connect. I appreciate your candor and am committed to making Toast a great place to work. - Aman Narang, President & Co-Founder