The Originals told to kick the curb - Solution Engineer Toast Inc Employee Review

2.0
Jun 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Cool company to work for. I enjoyed my XX amount of years there. I met a lot of great people and got some great experiences out of it.

Cons

Obviously COVID took a major toll on toast and heard decisions needed to be made. What is sad is that Toast let get some of the best minds at the company. I'm talking about the best of the best. To save a dollar instead of stretching the dollar to get its max value. I wish they would have given us a reason as to why but I know I will never get that answer.

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Toast Inc Response
6y
I appreciate you taking the time to leave this review. As you mentioned, unfortunately, we needed to part ways with many talented and dedicated team members due to the impact that COVID-19 had on our industry. These types of decisions are never easy. Those impacted by our layoff made significant contributions to the success of Toast and will remain an important part of our Toast community. Our team is here to support you and our entire alumni community and we encourage you to keep in touch. - Jonathan Vassil, SVP/GM, SMB

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
10h
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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