Mandatory C-19 Vax - Account Executive Toast Inc Employee Review

1.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Lost all respect after this so I don’t have a ton to say. Great product for the industry. Unfortunate employees are leaving left and right.

Cons

Toast prides themselves on being inclusive…Be yourself! We accept everyone as is! My body my choice! Unless you have different opinions than upper management. Making the vax a requirement was a bold statement that you truly don’t feel that way and want to push your own ideologies. It was the last straw for me and I found another company that is truly inclusive and respects ALL decisions regarding our bodies. As a field rep, yes, it was optional…”unless I want to attend in person team events such as a QBR or kickoff where proof of V will be required.” Wow, great team culture there, and calling out/segregating because of our personal choices. Talk about history repeating itself. I can’t stomach the thought.

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Toast Inc Response
4y
Thank you for sharing this perspective. The decision to mandate vaccines was not made lightly. Toasters represent many different backgrounds, belief systems, cultures, and environments. We’ve always celebrated that diversity, and we recognize that for some, the news of this decision was welcome, and for others, it was difficult. In the end, we made the decision that we felt would best protect our employees and their families, give them flexibility where possible, and help us live our mission of empowering the restaurant community. I'm always happy to continue the conversation, so please don't hesitate to reach out. - Mike Gutner, VP of People and Organizational Success

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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