Great company, no work life balance - Territory Account Executive Toast Inc Employee Review

4.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits and culture in general. Niche, innovative things you’d expect from a Silicon Valley tech startup that set it apart from other corps and makes you feel you’re a part of something “cool” and exciting. I was fortunate to have positive leadership on my team and district. Many spif incentives outside of the normal comp structure. Money is lucrative if you have a territory that can support the quota ask. Company is constantly evolving with new modules to offer. There’s always someone to turn to for help and support on issues or learning in general

Cons

Success is extremely territory dependent. Quota is the same for everyone at the base AE level and aggressive, so be ready for no work life balance. You can put in triple the work an AE colleague does, but will never see their type of comp due to your territories opportunity vs theirs. Consistent 100% attainment is expected. Signing a deal is one part of the battle, but expect to spend a lot of time keeping a customer to get them through onboarding to live in order to actually see comp from the deal. Quota goes up every year and the pressure never lessens. A lot of work goes into many different areas that can make you feel you’re doing 20 roles in 1.

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Toast Inc Response
2y
Thank you for the feedback you shared here and for your time at Toast. We will be sure to share your insight with the team. Wishing you the best of luck!

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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