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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Depends on the team you get - Customer Growth Account Executive Toast Inc Employee Review

      2.0
      Feb 11, 2024
      Customer growth account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, allowed to independently pursue sales. Customers are overall great and the revenue generating tasks are overall very straightforward.

      Cons

      Managing contacts takes up a great deal of your time because there's no system in place like outreach. You have to use excel sheets for everything and make it up as you go along. Must socialize and make friends internally to show that you 'care'. You get a mentor and your manager says they are there but they feel aggravated when you ask them questions. Training is terrible and doesn't prepare you for the role at all.

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      3w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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