It's not as good as it seems - Account Executive Toast Inc Employee Review

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Culture - Benefits - Flexibility

Cons

- Very low base - Takes a very long time to see commission - Cold calling restaurant owners is very tough! - If you don't have a good territory it's hard to hit quota - Lots of competition - Docusigns for clients are very long and usually get bounced by bizops, so it gives a bad experience to the customer and makes the sales cycle longer This job is def not for everyone. I believe that for people that love the restaurant industry and have some experience is way better than for the ones who don't. I discovered I don't like working with restaurant owners, and prefer selling to a different industry

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
1d
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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