Sinking Ship. - Payroll Care Specialist Toast Inc Employee Review

2.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

2.5 years ago this was the absolute best company to work for. Great benefits package, monthly bonus, weekly professional development opportunities, etc…

Cons

Fast forward 6 months after hire date and all things in the pro list were slowly reduced or gone. No more remote stipend, increasing medical premiums, a 0.69 cent raise after hustling for over a year getting it dangled over my head. Gosh, I could go on but it was devastating to experience this. They changed our managers/teams out constantly. If you got lucky then you found new teammates and an empathetic manager to get to know. But unfortunately most of the payroll managers were out for their own agenda and would do anything to get an employee on an improvement plan/fired. Unobtainable metrics, verbal abuse from customers, lack of knowledge and support by senior teams.

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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