No career growth - Quality Assurance Engineer Toast Inc Employee Review

2.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is progressive and diverse. The company has better benefits than most others I've worked.

Cons

The QA org was dissolved about 10 or so months ago when they laid off 550 people. They are pushing to remove QA as a role altogether with a focus on AI and automation and have been moving that way for the last 2 quarters. They don't care about their employees opinions and have moved forward with a return to office mandate. I was explicitly told that QA had no career growth in the company. There is no career growth at this company for QAs, managerial or otherwise. The company also has a history of retailiating against dissenting opinions from that of the leadership. The leadership fears criticism and will often deflect and deny that there is any issues and make unreasonable demands and deadlines.

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
1d
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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