Big company, learn a lot. However, the company overall doesn't really care about employees. - Sales Associate Toll Brothers Employee Review

1.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Many qualified people, great company reputation outside people instantly recognize, and good opportunities to learn and train in different facets of the business.

Cons

There is not enough room to write about all the cons with toll brothers. For one, with a company this large it's like trying to turn a cruise ship to make any sort of logical change or adjustment. No one local or on site has any power or authority to make real decisions or changes. There is such a long process and ladder to get anything approved or changed it's frustrating. The people at the top of the chain who ultimately make the final decisions on most things are usually so out of touch (location, and relationship wise) it's counterproductive. A regional president stationed in Pennsylvania should not decide lot premiums in south Florida. Another huge issue is pay. Toll is so cheap and unappreciative to employees who work so hard, long hours, and many years of their life building their business. They pay as cheap as possible and if you ask for a higher compensation they have no issue letting you go and watching a new person walk through the door to take your place at a lower rate. I worked for toll for 3 years and in that time I watched every project manger, construction manger, sales associate, and PA (project administrator) in my community quit and be replaced. The turnover at toll is crazy. They waste so much money training employees who they underpay and ultimately quit and work for other builders.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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