Not transparent - Sales Associate Toll Brothers Employee Review

1.0
Dec 26, 2016
Recommend
CEO approval
Business Outlook

Pros

I seriously can only think about the free coffee, soda and tea from the model homes. Nothing else.

Cons

The pay that is promised is based on what your community is suppose to sell. Usually that number is over exaggerated so you don't get the money you are promised. Also you don't make your money in the first 6 months because you only get a small portion when you sell a house and the rest when they settle. So for the first 6 months all the houses are still being built and you don't see your money. It's very common for sales associates to complain to each other about the misleading pay. Management is also very rude to associates. A lot of office politics. No over time. You usually work 45 hours a week and no over time at all. It's fine if your salary but the pay is misleading and it's normal to go for months not selling any houses and living off your 30k base salary. That's less than $800 biweekly.... even though they say you will make more if you sell X houses a year. No one ever reaches that goal every month. No one respects the sales girls. We had a region wide quarterly meeting where the CEO came to talk to us at one of their country clubs. The email said breakfast would be served but there was only coffee and bagels. People drove an hour away to hear the CEO give an update about the company to let us know that toll had made over a billion dollars profit this year. One billion dollar profit! And they couldn't even serve us eggs or a nice breakfast. For the xmas party it's a cold cheese and cracker platter and coffee. For a company that makes a billion dollars in profit a year they can't even offer any benefits of bonus or food to their employees. Do you want to be part of a billion dollar company that will not even offer you a xmas dinner/drinks at a xmas party?

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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