This was one of the worst experiences. - Anonymous employee Toll Brothers Employee Review

1.0
Feb 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are limited pros to this company that I was able to see during my time of employment. If I had to choose one pro there were several associates who I did enjoy working with.

Cons

This is a large company and they appear to be only focused on the bottom line and not customer service or employee satisfaction. The upper management here is quick to pass the blame and hire managers who do not have any experience in the field and have questionable judgment.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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