The Fish Stinks From The Head - Anonymous employee Toll Brothers Employee Review

2.0
Sep 17, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are large, and still growing so the share holders are happy. However they fail to see why that will collapse in the next year.

Cons

Short term thinking Afraid of their own technology experts so they ignore them Financially over burdened with over payed management positions while underpaying their subject matter experts Upper management has a culture of promoting and protecting “yes men” even when they commit sexual harassment and have almost no expertise in what their departments do. Particularly true in the area of desktop support Discourage and actively avoid open discussion about any subject C-suite is very out of touch with the times: they do not understand management development and spend no time or money on it, they do not protect employees from predatory managers of all types. Because of this there is very little team work. Everyone is always worried about who will cut who’s throat. Doug Yearly couldn’t be less interested in developing a healthy corporate culture, he’s just interested in buying awards and forcing the employee base to fill out non-confidential reviews. They recently let go of many many IT workers in favor of bring in an outside vendor to handle intricate IT issues that only a fellow employee would care about. This made the managers lives much easier once again (something they are committed to because the managers barely show up twice a week) but this plunged all the Toll workers into an IT hell situation. This occurred because for some reason the C-suite doesn’t listen to the few god managers and only cares about cost cutting. This shows thru all the way to their homes which most Toll employees wouldn’t buy due to poor value of finished product.

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Toll Brothers Response
4y
Thank you for sharing this feedback. At Toll Brothers, we are committed to providing an ethical and inclusive workplace for everyone. We take ethics concerns very seriously. Please reach out to HRDEPT@tollbrothers.com so we can hear more about your experience and better understand how we can improve.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
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CEO approval
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Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
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Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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