Customer Service Representative - Customer Service Representative/Service Tech Toll Brothers Employee Review

Great company culture and values. Beautiful model homes to work in.

Long hours and weekends and some nights answering emails and calls

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.