Great place to work - Customer Care Representative Toll Brothers Employee Review

5.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers really has a lot of great incentives and perks.

Cons

Promotions and salary increases are very long term to come by. Otherwise it’s a 3 percent increase every year.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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