Family Oriented - Customer Care Representative Toll Brothers Employee Review

5.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

• tons of paid holidays • 3 weeks PTO • encourages moving up • feels like family • very tolerant • good benefits • great hours

Cons

Average pay ( hardly a con with how incredible the company ) An be difficult to find career path

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

See reviews by: Helpful|Rating|Date|All