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Tom Sawyer Software

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Hostile Environment Due to CEO/Owner - Anonymous employee Tom Sawyer Software Employee Review

1.0
Nov 26, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, some very smart people to work with. Great product Flexible hours

Cons

CEO thinks that he is the best at everything. He does not want to tap into the expertise of people he hires to get the job done but rather makes them feel incompetent by constant micro managing. You have to battle with him each day to get your job done. He will often send emails to the whole company called them, s..t heads, letting them know that they have low IQ levels. Systems are antiquated and anyone who try's to bring a change are beaten up till they have no choice but to give up.

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Tom Sawyer Software Response
11y
Thank you for taking the time to write a review. The CEO is the most experienced at Tom Sawyer Software, given that he founded the company and has worked there for more than twenty years. He is hands on and works at both a high level and at a detailed operation level as well. This attention, and the similar attention from other staff, has protected and built the company, and is necessary. It has also helped Tom Sawyer Software to become the top producer of graph visualization and analysis software in the world today - the first great company in the field - and to supply to organizations in many different industries. Our company has a culture of high standards, uncompromising continuous improvement, and work style that requires precision and attention to detail. We have developed cross-functional processes and systems through systematic development. We have also built our own information systems, structured file systems, wikis, and complex, data-driven websites, and are exploring the use of our own software for more operational functions. Tom Sawyer Software has many talented, appreciated, and respected managers and staff that thrive in this environment, and their ideas are valued and adopted when appropriate. Many of these staff have worked five, ten, or fifteen years with the company. They have the technical skill to do the work and use the systems and methods developed at the company. Successful staff members do not resist the requirement for continuous improvement and high-quality reviewed and approved work. Sometimes a manager or staff member joins Tom Sawyer Software from another company where there have been strong vertical silos and nearly completely independent departments that pick and choose what quality standards to have. Tom Sawyer Software does not function this way. At times, it is necessary for the CEO to insert himself or other managers into a department's work in order to improve what was perceived as uneven work quality, to improve consistency, or to address work practice problems.

Explore other reviews about Tom Sawyer Software

5.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people and the best atmosphere

Cons

Long work hours most days

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Tom Sawyer Software Response
4y
Hi. While we love to get feedback, I believe you have reviewed the wrong company. We do not employ any junior network administrators or have any employees in New Jersey.
4.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Clearly the company is focused on being the best in class. This entails working with extremely talented people on extremely interesting projects. The priority is taking the time now to do the job right vs. taking short-cuts to meet a product release date. If you are good, the exposure and opportunity exists - you will learn a lot. The work environment can be intense but, if you are up for it that can be a good thing. The customer list is first tier which is a testament to the product quality. From the perspective of a sales person, being able to reference this customer list is a significant positive.

Cons

The CEO, who is by the way the company founder, is hyper-focused, driven and knows exactly what he wants/expects. He is extremely knowledgeable about finance, legal, sales, marketing and, of course, software. His experience is invaluable at times but, can also present a challenge for senior managers to do what they were hired to do. For a small company, you would sometimes expect it to be more nimble but, the heavy focus on quality and precision introduces a lot of structure and process. In the end, the structure and process is probably a good thing but, in the moment can appear unnecessary.

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