DON’T BOTHER - Shop Manager Tonal Employee Review

1.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

If you have established experience with a CRM the job is really easy.

Cons

Where to start. The pay is an absolute joke for the luxury branding of the company. Nordstrom shop employees are basically the B Team, and not respected at all. I have been in retail for over a decade, and I know my worth. There are no raises, or performance reviews, and even merit based raises don’t happen. Also, don’t expect adequate training, they just expect you to be an expert day one. I was with Tonal for the last six months of their fiscal year not including holiday, and was still their top performing location % to plan for the year, and was not compensated for it. When I approached my regional manager regarding this with the numbers backing up my claim, she laughed at me. Don’t waste your time, go work at Lululemon instead. That’s where I went. They laid off 35% of the workforce, and now are positioning extra projects to the remaining employees as “development opportunities”. It’s a scam. It’s going the way of Peloton.

Explore other reviews about Tonal

5.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work - but might be team dependent.

Cons

Little chaotic but it's a start-up

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There aren't any benefits to working here. You'd just be wasting your time.

Cons

Tonal lacks direction and structure. Communication is terrible, roles are vague and often overlap, expectations are unclear, management has no idea what it's doing, leadership has no long-term plan set in place, and every decision they make is driven by ego and profit.

See reviews by: Helpful|Rating|Date|All