Amazing product, sad to see what's happened to Tonal - Anonymous employee Tonal Employee Review

2.0
Jan 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is incredible. People used to be amazing as well before some bad hires and bad decisions spoiled the work environment.

Cons

Funding has been completely mismanaged. There is a severe lack of direction and strategy and most of that comes from senior leaders who shouldn't be in their roles. It's rampant throughout the org, but especially in retail/sales. The lack of strat/direction gets put back onto the frontline teams and leads to the creation of a toxic work environment with 0 work/life balance. Favoritism also rampant in retail with most of the team coming from a single organization (who are funny enough the only ones left standing after 2 rounds of layoffs as well).

Explore other reviews about Tonal

5.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work - but might be team dependent.

Cons

Little chaotic but it's a start-up

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There aren't any benefits to working here. You'd just be wasting your time.

Cons

Tonal lacks direction and structure. Communication is terrible, roles are vague and often overlap, expectations are unclear, management has no idea what it's doing, leadership has no long-term plan set in place, and every decision they make is driven by ego and profit.

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