Great Product/Unprofesional Leadership - Customer Care Advocate Tonal Employee Review

3.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and great place to learn on the fly. the product itself is phenomenal and Tonal would do well to expand into the healthcare industry instead of just direct to consumer. This is a product that could change lives.

Cons

Leadership will actively bar you from growing with the organization if they don't like you. Prepare to have your ideas taken and passed off as other peoples with no credit or opportunity for growth. The organization needs to refine it's professional development process. Employees shouldn't need to create their own roles to grow.

Explore other reviews about Tonal

5.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work - but might be team dependent.

Cons

Little chaotic but it's a start-up

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There aren't any benefits to working here. You'd just be wasting your time.

Cons

Tonal lacks direction and structure. Communication is terrible, roles are vague and often overlap, expectations are unclear, management has no idea what it's doing, leadership has no long-term plan set in place, and every decision they make is driven by ego and profit.

See reviews by: Helpful|Rating|Date|All