Met the loveliest of people, however occasionally unorganised and low pay. - Guest Service Associate Topgolf Employee Review

4.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

•Staff are all confident, friendly and warm, making it a very easy environment to settle into. As a young person, there are so many people of a similar age group. •Due to sheer number of staff, hours are flexible to what suits you best. Shifts are easily swapped if times are not appropriate. •Managers and understanding and sincere. •Hard work is recognised and praised. •Work is not challenging, only skill required is a cheerful personality.

Cons

•Breaks are only 30mins, and are often delayed due to the popularity of the centre. •Managers, as sweet as they are, can be unorganised regarding holidays, availability or general conveying of information. •Pay is really low, and for the amount of work you may end up doing this can feel unrewarding.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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