Everything. Everything about this job was awful. You will see the worst aspects of humanity...but from corporate and management. Corporate is not responsive to complaints.
Some of the awesome stuff I got exposed to:
120+ degree temps INSIDE
12-14 HR shifts no breaks/no food
55 hour weeks is the norm for management
Always understaffed
Food quality is awful and they lie about the product
Company expects you to treat it like family, however the company itself doesn't care about you at all. As I was told by my boss, "you all are just parts of a machine and if a part breaks you just replace it." He seriously said that.
No professional development
HUGE divide between corporate and site level associates. They post videos on the corporate inter-site Facebook page of them rolling skittles across tables while I am witnessing employees get sexually and physically assaulted. Harassment and retaliation are part of the culture here.
They will brain-wash you into thinking you're working for some new company that cares about it's "associates" however, that's all just a hook so that later when management is too lazy to work, they can just say "one team one dream, right??"
This job will make you hate people, but love the guests bcs they are the only respite from the hostile work environment. The "guests" are the only people who have fun or enjoy Topgolf, because they can't see behind the scenes.
