Terrible Working Environment - Bayhost/Event Ambassador Topgolf Employee Review

2.0
Oct 13, 2016
Recommend
CEO approval
Business Outlook

Pros

You will meet some nice people, but that's true of almost any industry job. Sure, there's discounts on food and if it's slow, you can play golf games for free...but that means having to spend your free/off time back at work. 🙁 The biggest PRO about working here is that you will learn the threshold of how much you can tolerate, and discover how lazy coworkers really can be.

Cons

All the "bad reviews" are telling the TRUTH. *The hours are ridiculously long. Way more than any other Restaurant/Bar. *Tips just aren't worth it. Avg Day shift (8/9 hrs) is $50, Avg Night shift (12+hrs) is $100. Friday and Saturday nights are the WORST!! Low class, Cheap guests come because they think it's like going to the Club...and let their bratty kids run all over. 😡 *TG forces you to work in extreme cold and extreme heat outdoors. The jackets they provide are poor quality and ill-fitting. It's Brutal. *They promote young, inexperienced, easily moldable people that look perky in yoga pants and overlook industry veterans- most of which have way more to offer. *They serve low quality slop for Family Meal and rush you to eat in a nasty, smelly, dirty, windowless locker room. No real breaks! *Small sections!! Better/Bigger sections are given based on who the Managers like (popularity contest!) Not who can actually handle more bays or effectively lead the floor. *All drink stations are a disaster after only an hour because no one picks up after themselves and the "shift leads" have no leadership skills. (See above) *Mgmt doesn't care when guests take up your bays for hours and order nothing, tip poorly,...and god forbid they are "ratchet" and complain about food, drinks, service, cost, etc...because the Mgmt will just roll over and comp their checks and give them free game time - so they take up your bays even longer...still don't tip AND you get in trouble with Mgmt. *Events pay terrible. Roughly $10/hr in event gratuity for having to do lots of running around, heavy lifting, set up/break down...and then you have to tip out your bar, food runner, etc from that!! Rarely will an Event Host tip extra. *Some Managers have inappropriate sexual relationships with Associates outside of work that creates favoritism at TG.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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