Great Company, Horrible Management - Anonymous employee Topgolf Employee Review

1.0
Dec 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Topgolf really does care about their associates. It can be a great company to work for in the beginning. I've heard a lot of amazing things about how much fun all the different sites have working with each other.

Cons

Management can be a bit childish. The Hospitality managers in the North Houston location really are a bunch of trash. The site itself is nice, but the fact that no one really wants to work there, because they've gotten too comfortable with their position makes things hectic. You can't ever find a manager on the floor when you need assistance because they're (Managers) are too busy with fantasy football or facebook.

avatar
Topgolf Response
9y
Hello, Thank you for the honest feedback. Your experience does not reflect our valued Culture at Topgolf. We will use this insight to better develop our management teams, and to ensure all Associates at all venues experience the One-Team Family at Topgolf.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

See reviews by: Helpful|Rating|Date|All