Great place to work, still a few kinks to work out... - Bartender Topgolf Employee Review

4.0
Feb 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun work environment. Great benefits, Good people + company takes care of associates Lots of room for growth Topgolf does a great job of giving associates a sense of pride in their job. The core values are everything you want to hear. I love Topgolf and enjoy going to work every day.

Cons

Bad communication between managers. Part of the Topgolf way is "No fuzzy agreements." However, sometimes the whole place seems like one big fuzzy agreement. Managers are constantly contradicting each other. The clientele is quite often people who do not tip at all. In 10 years of bartending I've never seen anything this bad. We're lucky to make 10% of our sales on any given night, and it has nothing to do with the service. Hennessy may as well automatically print the receipt without a tip line. Enough said. All credit card tips go on your paycheck...meh

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Topgolf Response
9y
Hello, Thank you for the feedback! It is great to hear that you are experiencing the TG Family Culture, and Core Values that we are so passionate about. Your insight is greatly appreciated, and we will use this for action planning regarding communication and logistics across our Venues.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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