One big lie - Bartender Topgolf Employee Review

2.0
Feb 8, 2013
Recommend
CEO approval
Business Outlook

Pros

The concept is unlike anything else and it's really fun to play there. Most employees are very nice. Business will always be good because they have a patent on the technology. However, I'd like business to be good because they have a great experience there, not because it's the only one to go to.

Cons

Tip pool, poor communication, extremely long shifts, favoritism gets promoted before performance, Also, the building was almost $16 million, but they are still using Excel to enter financial information, and are too cheap to pay for Hot Schedules for their employees.

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Topgolf Response
13y
We are saddened by the impression you've had since joining the TopGolf team. We want to make TopGolf a great place to work, and we rely on feedback from Associates to make this happen. I encourage you to contact HR with any concerns or suggestions you have on how we can improve.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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