Not as fun as it seemed it would be - Cleaner Topgolf Employee Review

1.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits were great and some of the people I worked with were absolutely amazing.

Cons

The pay was awful and didn't really make up for the long shifts, management was absolutely horrible. I once had my direct supervisor tell me that I should get my cat lead injections after telling a co-worker that the cat had kept me up late at night. At one point I applied for another position within the company and was told I would recieve the outcome by the end of the week, I wasn't told anything for two whole months until I asked someone in upper management and was told that my manager was supposed to inform me that i didn't get the position. Was asked to drop back to casual at one point and when I said that I didn't want to, my hours were cut and were constantly being changed the night before a shift (for example I would be rostered on for a Sunday shift and on Thursday night my supervisor would change my shift to 8am on Friday, the very next day) with absolutely no communication whatsoever. After saying no to dropping back to a casual position, I was essentially bullied by my supervisor in what I believe was an attempt to make me quit my job. I had asked my manager for further training in the department to which i was told that that would be done by the supervisor after a few months in the position and never recieved any acknowledgement from my supervisor about that. After a few weeks of putting up with this I was let go and I while i wish leaving the company had been of my own choice, i have never been so relieved.

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Topgolf Response
7y
Hello, We are sorry to hear that your experience did not reflect the culture we are so passionate about at Topgolf. Make no mistake, it is our mission to make things right for all associates and we care for all members of the Topgolf family. We take these reviews very seriously and provide the feedback to our HR and leadership teams for continuous development.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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