Disappointed - Event Ambassador Topgolf Employee Review

1.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Food discount, flexibility, understanding, kind

Cons

unprofessional, management is not concerned of employees well being, no breaks, I was harassed and bullied by a current employee who was continually promoted, my higher up knew of this and told me they didn’t see anything on the camera when someone physically assaulted me, I would come into work and not have a section, and be put anywhere to a point I could not afford to work there. Favoritism at its finest. I felt as if my training was a sham and not followed by anyone, some of my managers were very condescending and rude. Worst job experience i’ve ever had. The employee who assaulted, bullied, and harassed me continues to work at this Topgolf

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Topgolf Response
6y
Hello and thank you for the review. We are surprised to hear that your experience did not reflect the culture we are so passionate about at Topgolf. Make no mistake, Topgolf is determined to make things right for all associates, and the safety and well-being of each member of the Topgolf Family is our #1 priority. These reviews are taken very seriously and provided to our HR and leadership teams for continuous development.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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