A good start. - Bayhost Topgolf Employee Review

4.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a fun place to work! I've made lifelong friends. Free food (up to $10) And we have DJ's!

Cons

Too small of sections to make a good living. Too many bay hosts. Managers don't empathize when you been at work for 8 hours and you've made $12. They still keep you as long as they can and feel comfortable. The shifts are longer than your typical waiting tables shift. And your out-time essentially means nothing. Management needs work. More communication. My schedule will change the day of on my hot schedules so we have to check it religiously. Last but not least THE GUEST IS NOT ALWAYS RIGHT. I joined this company with the impression that the management has your back when it come to issues with guests and I've learned that just simply is not true. Hutch is a great manager. He is a role model for what associates AND GUESTS look for in a manager. And EVERYONE knows and loves hutch. That says a lot. Guests still ask for him on a daily basis in Dallas. I feel like I have more love and passion for my job when working with him.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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