Too much work not enough $$$ - Bay Host Topgolf Employee Review

2.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Love the facilities. It's great to work outdoors in the sunshine. You get access to all the free golf you want. The guests are usually pretty laid back. It's a decent summer job.. You can make money when it's busy.

Cons

Long hours. Demanding work. Stay hydrated or you WILL pass out. Tip out percentages are through the roof. The job was not what the management team that hired me made it out to be. I was told repeatedly that there were opportunities to grow within the company and I was promised a promotion but never got it. Management didn't have a reason or constructive criticism when I asked as to why I wasn't being promoted. If you need a manager at a table expect to wait 20 mins. Working here is a lot like high school. Everything is a popularity contest. Doesn't matter how hard you work. This location was very low volume. Very slow on weekdays. Not consistent money at all. Cuts are rarely made! Everyone gets in at the same time and everyone leaves at the same time regardless of how busy the facility is. I have worked nine hours and walked out with $10. Don't ask to be cut or the managers will keep you on longer and cut someone else.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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