Lacking integrity - Event Ambassador/Bay Host Topgolf Employee Review

3.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

They hire some really unique people. I worked there almost 3 years and when I left, the only thing I really missed was my coworkers.

Cons

Since they are such a unique company who is growing at a crazy rate, they are making up their rules and standards as they go. Their hiring method of "outgoing personalities over experience/ability" leaves us with leadership who don't really have the most qualified experience to make the best decisions. Although they are a golfing/sports facility, they focus on their restaurant aspects in the wrong way.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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