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Torrent Technologies

Part of Marsh Risk

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This is a call center job! - Underwriter/Customer Service Representative Torrent Technologies Employee Review

1.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The parent company, Marsh, he's a good company with plenty of opportunities available for growth and a mentorship program oh, and they are inclusive.

Cons

Torrent processes policies and claims for FEMA's write your own companies. Although you are expected to be a trained underwriter with a flood underwriting certification, this is primarily a call center job with heavy monitoring by managers and leads. There is no separate time to process policies. You are expected to process between calls. It is very stressful. You can take up to 40 calls a day and are expected to process 30 or 40 policies each day. This may sound simple, but you may only have an hour or less of time between calls each day.

Explore other reviews about Torrent Technologies

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great company with opportunities for advancement if you work hard.

Cons

I don’t have any to list.

4.0
Apr 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture is positive and helpful. Training is extensive but prepares you for your role as a Flood Underwriter. Management is supportive and the training resources are extremely helpful. Overall a great place to work. Work/life balance is exceptional!

Cons

Length of work can be determined by outside contractor discresion.

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