Great brand, unprofessional management. - Sales Associate Tory Burch Employee Review

2.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

- Very generous employee discount. - Employees here are great to work with. - Pays really well. - Everyone is included in a lot of fun activities. - Work/Life Balance is great!

Cons

- Awful management. - The longest retail hours, compared to other retailers I worked for. This was the only retail company or maybe management that would not allow you to take the legal breaks such as a 15 minute break for 6 hours or two 15 minute breaks of working 8 hours. - Manger plays too much favoritism and tries to play the good cop. - Manger discussed other employees problems to other employees, very distasteful. - Manager hangs out in the back and avoids dealing with customers, sends team leads to handle the situation. - No job advancement because they play favoritism.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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