Okay - Anonymous employee Tory Burch Employee Review

3.0
Apr 5, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commission, nice people, the job can be fun if you like retail but you may become burnt out sooner than later

Cons

Mall atmosphere, hours, customer expectations can be unrealistic. No benefits. Don’t expect to get your requests off approved. Their point system is wild. Sometimes people just can’t control what happens in life but you will get written up if you’re late no matter what. They will micromanage you to the point where it’s like management might as well do it themselves they don’t even give you 5 minutes till the next manager is asking you about “follow ups” really it just makes you feel like you’re harassing the clients after a while. The computer systems would be cool if they actually worked. It’s hard to take this job seriously when you been in retail for a long time. I wouldn’t advise working here if you’re looking to grow in life in general.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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