Sales Associate beware - Sales Associate - Stylist Tory Burch Employee Review

2.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The uniforms are nice. The employee discount is ok.

Cons

Tory Burch is a luxury brand but the pay is not reflective of a luxury designer considering the expectations from sellers. The sales goals are high unless you have regular bulk buyers as your clients, which are against company policy but management assign certain full time employees to resellers to help them reach their goal. They also contact them and share the latest items so they buy out the clearance items before regular customers can get a chance. The environment is stressful for sellers. Managers scream in walkie every hour for more money, more money, more money. Employees fight on the floor over sales. Steal sales from other sellers and management just let the usuals continue to steal sales and don’t write them up, or terminate them for unprofessional behavior in front of customers. You can’t wear your shoes home. They understaff and over work. We should be allowed to purchase new items when they are released.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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