They try, but lower management was not great - Sales Associate Tory Burch Employee Review

3.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

The company itself really tries to make it feel like there is a team feel, the initial workshops when opening the store were very nice and the corporate team was very friendly. The benefits are also decent.

Cons

At the end of the day its your immediate management that makes or breaks your experience, and i felt like in all surrounding stores we had an issue with managers that killed the experience for everyone. The uniform is also not great.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

1
See reviews by: Helpful|Rating|Date|All