Sale Support - Sale Support Tory Burch Employee Review

4.0
Jan 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked at Tory Burch for about less than a year. They give you lots of great stuff for your wardrobe and over the holidays they have contest and you can win more stuff, they basically spoil you. You can learn a lot since you'll work on your own, don't wait for manager to assign a task or tell you what to do.

Cons

Where I worked at was under staff and under management, at one point we were running the store without a store manager and assistant manager for the whole summer. As a support you'll take on store operation, customer service and sales yet you'll probably get pay less than any other position in the store.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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