The Ugly Unicorn - Manager Total Expert Employee Review

1.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

HR incentives people to write positive glass-door reviews, as evident by the most recent reviews. The feet on the ground are some of the brightest and innovate people I've worked with. Unlimited PTO, gym membership, and pre-covid a stocked kitchen.

Cons

They mass fires people almost quarterly, for no reason and with no improvement plans in place for those getting fired. Recently entire teams have been fired in one day, with no apparent reasoning or acknowledgment from leadership. There is also no plans in place to cover the work of these people. No one is safe from a ground level employee up to the CTO. The sales team has had almost 4 leaders in 2 years, each one getting fired, and yet that still hasn't solved the problem in actually selling and meeting goals. The CEO treats the company as his personal sandbox and lets certain leaders run wild and interfere with departments and projects. There are no clear company and department goals, and if there are they are constantly changing due to people getting fired. They hide under the guise of "fast-paced startup", which could be true on paper, but everyone at the company realizes that it's a ticking time bomb with no reals plans to succeed.

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Total Expert Response
5y
Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer

Explore other reviews about Total Expert

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

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