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      Buyer Beware! - Anonymous employee Total Expert Employee Review

      1.0
      Mar 5, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, overall good people. (Besides management)

      Cons

      Total Expert can no longer be classified as a start up- they use this as an excuse for many of their flaws such as very weak leadership. They continue to bring in new people for the executive team only to fire them a year later. This is like a revolving door. The CEO needs to look deeper and face the real problems and reasons as to why so many people are leaving the company. Managing by fear is not a strategy.

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      Total Expert Response
      5y
      Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer

      Explore other reviews about Total Expert

      5.0
      Jan 27, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

      Cons

      - Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

      4.0
      Apr 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work environment, good time off policy. Software that works. Solid team environment.

      Cons

      Management is not the best in some departments. Others are great. Hit or miss.

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