Awful culture from leadership - Sales Associate Total Expert Employee Review

2.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- product market fit - competitive pay - remote work

Cons

I have held sales positions at various sized tech companies, from established to hyper growth mode. Publicly and privately held. I can say without a doubt this is the worst culture I have ever been apart of. Organization is top heavy with leadership roles and some want to control every thing front line workers do, to the point it stifles agility and customer relationships. From an ethical standpoint, they are not customer first or transparent in billing practices. Managers talk badly about employees to other employees. There is extreme favoritism, bullying and name calling. They expect you to be on 24/7 and get upset if you don’t respond to last minute, unanticipated requests on weekends.

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Total Expert Response
2y
Thank you for your review. Feedback helps us to continually improve our business, company culture, and employee experience. The note about ethical practices, transparency, and managers speaking badly about employees are all topics we would like to investigate further. If you are comfortable providing additional details, please email peopleops@totalexpert.com. We appreciate the time that you spent on the TEam. We wish you all of the best in your current and future endeavors.

Explore other reviews about Total Expert

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

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