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      Total Expert

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      Total Expert reviews

      A tremulous job - Tier 1 Technical Support Total Expert Employee Review

      2.0
      Jul 1, 2024
      Tier 1 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, the other agents you work with are great people

      Cons

      Got let go with no real warning, communication was poor

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      5.0
      Jan 27, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

      Cons

      - Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

      4.0
      Apr 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work environment, good time off policy. Software that works. Solid team environment.

      Cons

      Management is not the best in some departments. Others are great. Hit or miss.

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