Pros
Enterprise-scale cloud environment; nice headquarters
Cons
Soulless organization with a clueless, rudderless IT leadership. Depending on where you are in your IT career, I would suggest two things. If you're anything beyond a mid-level engineer, I would run for the hills. This place has nothing for you except below-average pay and ignorant mid-management. If you're new to your career and need experience in an enterprise environment, then I would say come, spend a year, then leave. Don't even consider making this a career home. Many of the "reviews" are incredibly generic because they are fake or forced. The IT leadership is short-sighted and not particularly bright which means they never learn from their mistakes. Their toxic culture ensures everyone will burn out eventually. If you aren't a broker/sales, then you're treated like a second-class citizen although IT provides all the tools and infrastructure that is required by sales. In my 5 years with the company, I watched IT leadership allow engineers with 10+ years at TQL and 20-30 years in the industry walk out the door because leadership was unwilling to change. Example: It's 2025, and app development teams are forced to spend 1-2 hours 2-3x per week on late night calls to deploy software. Ridiculous considering how many cloud tools are available. There is no innovation or improvement of processes; it's simply a daily beating to tow the line. The company's 401k match is poor, and it takes 7 years to fully vest. Find me another company that has that long of a vesting period. Leadership is offered LTI (long-term investment), which is similar to private stock with a price determined by a 3rd party. LTI takes 4 years to vest (each occurrence), and it's virtually worthless right now. Although this company prints money (profit), the LTI only increases with GROWTH. That's right. Only if the company makes more money, which people in IT have no control over, is the LTI pointless. Don't fall for its allure. If you're unlucky enough to need a job here, go for a higher base pay. Hiring local - TQL rarely hires local IT engineers. Half of all new hires are foreigners either on an H1B or through TaTa. It's a joke how bad the nepotism is regarding this issue. WFH - Yes, 5 times per YEAR with advance notice. Raises are 1-2% if you even get one. Bonuses are paid out, but based on unattainable metrics, so it's never 100% of your bonus Office politics are everywhere. Thin-skinned IT mid-level managers who constantly talk down to people but can't handle the same in return. If you're reading this and you care about your family, your health, and your sanity, don't even think about it.