STL Mentor - Anonymous employee Total Quality Logistics Employee Review

TQL is definitely the place where you actually learn about the job and build your skills each day at a time. There are good amount of leaders and staff that will take care of you and make sure you are successful. TQL is also a place where you are surrounded by an amazing team that will learn and succeed with you. I’d like to call TQL a “school” where you actually learn about logistics thoroughly. I’ve started off as an LAET then moved my way to account support. My time at TQL was a great run. The office was definitely not an average corporate office for sure!

The con of this company wouldn’t be as negative as I would state it, but it is highly competitive and super demanding. It is competitive with sales and progress you will make throughout your time there. Performance is measured that way.

Frat House environment if that's what you're into.

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!