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Total Quality Logistics

Engaged Employer

If you're a liar, this will be the perfect place. - Anonymous employee Total Quality Logistics Employee Review

1.0
Dec 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will hire you... If you're partially competent and can hold a conversation then you're in. If you're in a DESPERATE place in your life and NEED a job and can live off of $35k/year... and you're ok with 9-10 hours at a desk, on the phone, being watched and listened to... Go for it.

Cons

I felt lied to from the start... It seems that this is just like any other bottom-feeding sales job. They SELL you into working for them. It's a revolving door of employees. You have to sit at a desk and make phone call after phone call after phone call. I came to call us phone monkeys. This is NOT what I went to school and got two degrees for. There is a sick amount of favoritism shown by the very unprofessional team "leaders". If you're bringing in a lot of revenue, they love you. If you have a bad week, you do not exist. They say they won't micro-manage you... Uhhh yeah they do. You have to make at least 100 calls a day with at least two hours of talking time (seems easy enough until reality sets in). They set goals in place and make you hit them without offering any advice for areas you could be struggling. If you don't meet this criteria then they will be happier to cut you off than to mentor you. They help the ones who are successful where the successful became successful through longevity and inheriting customers from people that quit or got fired. Honesty, this was just not the place for me... An office full of frat boys in a peeing contest. You gain customers through lies, you move their freight with lying to the customers AND the carriers moving it for you (which you have no control over). I am so happy to be out of there, such a relief to walk out of that door.

Explore other reviews about Total Quality Logistics

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment with extremely hard working people who are willing to help you 24/7.

Cons

It’s not for you if you aren’t willing to make sacrifices to get ahead. You have to be “always on” for your customers and some people don’t want that.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

TQL is definitely the place where you actually learn about the job and build your skills each day at a time. There are good amount of leaders and staff that will take care of you and make sure you are successful. TQL is also a place where you are surrounded by an amazing team that will learn and succeed with you. I’d like to call TQL a “school” where you actually learn about logistics thoroughly. I’ve started off as an LAET then moved my way to account support. My time at TQL was a great run. The office was definitely not an average corporate office for sure!

Cons

The con of this company wouldn’t be as negative as I would state it, but it is highly competitive and super demanding. It is competitive with sales and progress you will make throughout your time there. Performance is measured that way.

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