Stay as far away as possible - Anonymous employee TouchSuite Employee Review

1.0
Mar 11, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New office coming at the end of 2020...that's the only pro.

Cons

Attrition rate is very high. Longest tenured manager is maybe 3 years. No one wants to make any changes, even when the writing is on the wall. They are complacent. When management is challenged on processes, they would rather walk away and not discuss. Read the previous reviews, and separate the real from the fake. Sales sells what they can't deliver, and leaves it to service reps to take the brunt of customer dissatisfaction.

Explore other reviews about TouchSuite

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

learned a lot; very smart people willing to take the time to coach you up; great team

Cons

Fast-paced environment; can be stressful sometimes

1.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were great and willing to help out.

Cons

Leadership lacks professionalism and strategy for growth. Everything is a priority and you are over worked with no incentives. They blame you for their misdirection. Avoid this place!

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