4 out of 5 - Anonymous employee TouchTunes Employee Review

4.0
May 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-good company to work for -recent merger is creating excitement and new opportunities -fun and smart people to work with who bring value to the organization -pretty good benefits and monthly costs -monthly recognition (Jukebox Hero award) -challenging work -the music/technology mix is super cool! -flexibility -for the most part, employees and mgmt work hard to make the company a good place to work

Cons

-company often gets a bad wrap on social media sites like Glassdoor from disgruntled, negative employees who are miserable at work, at home and are a distraction to others around them. people who don't want to be here should do us all a favor and leave - it's simple. -only 1 week paternal leave - the company should consider 2 or 3 weeks -no 401(k) match, although the CEO recently announced that we should be getting it soon. -as the company moves forwards, there is a lot of constant change that may be unsettling for some (not necessarily a con), if you're good with change, you'll thrive here.

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TouchTunes Response
8y
Thanks for this review, I appreciate it very much. I like how you call out "challenging work" as a pro. That's exactly how I think about it as well. I have the most fun and satisfaction when I am working on that is hard or has never been done before. On your advice, for employees that might be struggling with change I work hard to have empathy for them. Change is hard, and I have found that if affects people in different ways. Some people just need more time or perhaps the change made wasn't the right one and we need to adjust. It is definitely a journey with the goal of getting as many people to the other side as possible.

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Pros

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Cons

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Pros

- hybrid environment - comunter benefit

Cons

- Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

5
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