Techline - Techline TouchTunes Employee Review

1.0
Apr 26, 2018
Recommend
CEO approval
Business Outlook

Pros

There aren't many, only thing I can think of is the people who work there are nice and helpful, dress code is not enforced.

Cons

Working at techline is like a typical call center job. You have to take calls and help operators with jukeboxes. You have to listen to them complaining all day, at the end of the day you go home with a big headache. Number of calls vary from 25-40 per day. They are recording everything you say and do, and salary is below other companies. Do yourself a favor and find a better place to work, where you can make more than 35k-38k. Save yourife and headache

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TouchTunes Response
8y
Thanks for your feedback. Customer Service is one of the toughest jobs out there and I have a lot of respect and appreciation for everyone who works in our Customer Service department, here at TouchTunes. Our goal is to be competitive with our compensation, so I appreciate your feedback that we are under market. I will follow-up with CS leadership on this topic. Thanks again and best of luck with your new endeavors.

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5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people managers here. Interesting work and a cool product!

Cons

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1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- hybrid environment - comunter benefit

Cons

- Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

5
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