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      TouchTunes

      Engaged Employer

      TouchTunes reviews

      Fun and exciting place to work - Anonymous employee TouchTunes Employee Review

      5.0
      May 29, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Plentiful opportunities to drive meaningful value and apply creativity to a profitable business and network that is growing into a product and tech-driven leader in its industry - Collaborative environment and relatively flat hierarchy, as employees at all levels and functions are encouraged to contribute ideas (and do so) - Product and company sits at the intersection of music, media and technology so there is naturally a culture focused on fun and innovation - Leadership is focused on doing the right thing for the business and not afraid to try new things and fail fast in order to learn from mistakes and experiment

      Cons

      - Being private-equity owned by investors focused on short-term exit can weigh heavily on staff morale, given the constant emphasis on trimming costs and optimizing valuation, though this is normal for any company undergoing disruption - Historically, the company has focused on B2B marketing to venues and operators, so there has been less focus on consumer brand, which can be frustrating for Marketing and anyone focused on driving external partnerships or conversations, though there are real strides being made here recently - Recent merger and dual company / product structure sometimes creates air of distrust and rivalry. As integration continue to play itself out, I'd expect a stronger sense of alignment and overall unity

      avatar
      TouchTunes Response
      8y
      Thanks very much for your review. I appreciate you highlighting the collaborative environment, as that has been an important focus for me. With regards to the cons you lay out, I would say that these are all challenges of a company undergoing change and they are things we are making progress on (as you point out), but we still need to keep working at.

      Explore other reviews about TouchTunes

      5.0
      Jan 29, 2026
      Talent and culture specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great people managers here. Interesting work and a cool product!

      Cons

      Nothing to share at this time

      1.0
      Oct 16, 2025
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - hybrid environment - comunter benefit

      Cons

      - Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

      5
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