Amazing product. Mostly great people. Rediscovering itself. - Manager TouchTunes Employee Review

4.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

In Technology some new blood has come in that looks promising. HR is doing a great job of starting to better look after employees and facilitating increased communication ("Lunch and Learns, etc."). There are some great perks (a mini-concert in the office every 3 weeks or so, trips to Montreal for some employees) and it is a small enough company that an individual can make a great impact.

Cons

TouchTunes is rediscovering itself after about two years of turmoil, during which: - The executive team was majorly distracted by courting new investors (in the end this was completed and worked out well for the company) - There was a slow-motion shakeup of the executive team (1 or 2 people still need to go, but this is mostly solved and stable) - There was a good deal of attrition due to low morale and employee satisfaction.

Explore other reviews about TouchTunes

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people managers here. Interesting work and a cool product!

Cons

Nothing to share at this time

1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- hybrid environment - comunter benefit

Cons

- Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

5
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